Contact Us This product is only distributed outside of the U.S. For International Customer Support, contact your local Alcon affiliate.   Alcon is located in the Irvine Technology Center, Irvine, California.   Alcon 15800 Alton Parkway Irvine, CA 92618-3818   For toll free Customer Support on the OcuScan® RxP, call 1-800-832-7827 or contact us at: Phone: 949-753-1393 Fax: 949-753-6614   Business Hours: 6:00 AM to 5:00 PM, Pacific Standard Time Monday through Friday (except government holidays)   24 Hour Emergency Service:  On-call Field Engineer available